Fostering a sense of positive well-being and supporting members of our community are important to us. We aim to make the Institute a healthy and safe space for all students, staff and faculty during their time here. This page acts to support this by sharing a variety of well-being resources and by providing information about relevant well-being events.
Events
Various UBC groups hold regular wellness events and workshops, both for general audiences as well as specific groups.
Resources
Here you will find a list of well-being resources organized by services offered, accessibility on-/off-campus or otherwise, and cost.
Note: If you feel you might be in danger of hurting yourself or someone else, call 9-1-1 or go to your nearest hospital Emergency Room right away. If you feel someone else might be in danger of hurting themselves or someone else, call 9-1-1 right away.
UBC Hospital Urgent Care Centre |
| Website | N/A |
| Contact | Phone: (604) 822-7662
OR 9-1-1 OR (604) 822-2222 (campus security) |
| Where & When | On-Campus
Every day 8am-10pm
UBC Hospital, Koerner Pavilion, 2211 Wesbrook Mall Vancouver, BC, V6T 2B5 |
| Services | Emergency services for acute distress (including risk of suicide)
Sexual assault services |
| Cost | Free |
Vancouver General Hospital Emergency |
| Website | N/A |
| Contact | Phone: (604) 875-4111 Ext. 55657
OR any hospital emergency room Phone: 9-1-1 |
| Where & When | Off-Campus
Hospital Services: 24/7, 365 days/year Vancouver General Hospital, Segal Family Health Centre, Level 1, 803 West 12th Avenue Vancouver, BC, V5Z 1M9 |
| Services | Emergency services for acute distress (including risk of suicide) |
| Cost | Free |
Vancouver Access & Assessment Centre |
| Website | |
| Contact | Crisis line: (604) 675-3700
OR 9-1-1. |
| Where & When | Phone & Off-Campus
Crisis Line: 24/7, 365 days/year Walk-In Services: 7:30 AM - 11:00 PM
Vancouver General Hospital, Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC, V5Z 1M9 |
| Services | Alternative to the Emergency Department for non-life-threatening mental health and/or substance use challenges.
Services include mobile response for crisis assessment and resolution, referrals to mental health teams, health care professionals or other agencies, including SAFER Counselling Services Includes assistance for friends and family members of suffering individuals Staff includes registered nurses, registered psychiatric nurses, and social workers, psychiatrists and reception staff who are there to help 24/7 |
| Cost | Free |
Car 87 |
| Website | |
| Contact | Crisis line: (604) 675-3700 or via 9-1-1 |
| Where & When | Phone
Phone: 24/7 |
| Services | Vancouver Police constable teamed with a registered nurse/registered psychiatric nurse
On-site assessments and intervention for people living with mental illness |
| Cost | Free |
BC Crisis Centre |
| Website | |
| Contact | Suicide helpline: 1-800-784-2433
Greater Vancouver: (604) 872-3311 Toll Free: 1-866-661-3311 Mental Health Support: 310-6789 (no area code) |
| Where & When | Phone
Phone Services: 24/7 Crisis Centre Chat: 12:00 PM - 1:00 AM |
| Services | 24/7 free distress phone lines and services that are available to 2 million people on the Lower Mainland, Sea-to-Sky corridor, Sunshine Coast and in the Powell River area
Crisis Centre Chat from 12:00 PM to 1:00 AM to support youth and adults in distress Specific phone lines for suicide and senior's distress Available in 140+ languages |
| Cost | Free |
KUU-US Crisis Line Society |
| Website | |
| Contact | Adult/Elder: (250) 723-4050 Child/Youth: (250) 723-2040 |
| Where & When | Phone
Phone: 24/7 |
| Services | Indigenous people throughout British Columbia and callers from the Port Alberni area can call this 24/7 number if distressed |
| Cost | Free |
VictimLink |
| Website | |
| Contact | Toll Free Line: 1-800-563-0808TTY for hard-of-hearing:
Call (604) 875-0885 Text (604) 836-6381 |
| Where & When | Phone
Phone: 24/7 |
| Services | Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.
Toll-free, confidential, multilingual telephone service available across B.C. and the Yukon 110+ languages, including 17 North American Indigenous languages |
| Cost | Free |
Distress Line |
| Website | N/A |
| Contact | Toll Free Line: 1-800-SUICIDE (784-2433) |
| Where & When | Phone
Phone: 24/7 |
| Services | Call this number if you are in distress and may hurt yourself, or are worried about someone else's safety |
| Cost | Free |
Campus Security |
| Website | |
| Contact | Emergency: call 9-1-1
Non-emergency: (604) 822-2222 |
| Where & When | 7:30am–6:30pm
2133 East Mall, Vancouver |
| Services | Numerous services for safety, including facilitating safety around campus, hosting security & safety workshops, event security requests, and more
Lost and found items Report an incident online here |
AMS Safewalk |
| Website | |
| Contact | Phone: (604) 822-5355
Press any UBC Blue Phone & ask for Safewalk |
| Where & When | Office: Room 1314 in the AMS Nest |
| Services | Transportation service that will accompany students, staff and visitors who feel unsafe walking alone across campus |
UBC Counselling Services |
| Website | |
| Contact | Phone: (604) 822-3811 |
| Where & When | On- & off-campus locations
Check website for walk-in hours
Brock Hall First Nations Longhouse Lower Mall Research Station Oak Street Campus |
| Services | Drop-in and emergency counselling
Specific services provided for Indigenous students Sexual assault counselling Can help students with ongoing concerns that are affecting academics, sleep, or motivation, including sadness, stress, anxiety, relationship troubles, loss/grief, past experience of physical, sexual or emotional violence, or other mental health challenges. Wellness Advisors are trained Masters-level counsellors who meet students for a one-time 15-20 minute assessment. They’ll listen to your needs and connect you with resources to best help you reach your goals. This could include self-directed resources, workshops and coaching, group therapy, or individual therapy. |
| Cost | Free for students |
UBC Wellness Centre & Wellness Peers (Student Services) |
| Website | |
| Contact | Phone: (604) 822-8450
Email: wellness.centre@ubc.ca |
| Where & When | On-Campus Most weekdays 10am-5pm Check the calendar on the website for daily peer hours and eventsWellness Centre 6138 Student Union Boulevard Room 1301 |
| Services | Trained student volunteers can answer your questions, talk with you, & recommend resources for everyday concerns related to health, relationships, and workload.
Talk to a nurse about any health concern during Nurse on Campus hours Wellness Peers can help with mental health, sexual health, academic stress, and student life. |
| Cost | Free |
Student Health Services |
| Website | |
| Contact | Phone: (604) 822-7011
Email: student.health@ubc.ca |
| Where & When | On-Campus
Most weekdays 8am-4pm UBC Hospital |
| Services | Offers a wide range of health assessments and treatments provided by doctors, nurses, and specialists.
Referrals to specialists (e.g., psychiatrists) Services offered include sexual health and birth control, mental/health illness, sports medicine, injuries and wound care, immunization and allergy care. Students can book appointments online |
| Cost | Free |
AMS SpeakEasy |
| Website | |
| Contact | Phone: (604) 822-9246
Email: speak@ams.ubc.ca |
| Where & When | On-Campus & By Phone
Mon - Fri: 11am-7pm
AMS Nest 6133 University Boulevard Room 1314 |
| Services | Free, confidential, one-on-one peer support for UBC students and staff for a variety of challenges.
Drop-in sessions and appointments take place with Peer Support volunteers, who are highly trained in active listening skills, offering referrals and general mental health competency Drop-in or book an appointment online |
| Cost | Free |
Therapy Assisted Online Tool (TAO) Self-Help |
| Website | (Sign up with UBC email) |
| Contact | N/A |
| Where & When | Online
24/7 |
| Services | Sign up for a free, secure and private account with your UBC email
Learn about managing stress, anxiety, anger, problem solving, and relationships Evaluate your alcohol and drug use |
| Cost | Free with UBC email signup |
Hope for Wellness Helpline |
| Website | |
| Contact | Toll-Free Helpline: 1-855-242-3310 |
| Where & When | Phone & Online Chat: 24/7 |
| Services | Indigenous-specific support and immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada
On request, phone counselling available in Cree, Ojibway and Inuktitut 24/7 phone & chat counselling available in English and French as well |
| Cost | Free |
Neville Scarfe Counselling |
| Website | |
| Contact | Phone: (604) 827-1523 (please leave message)
* All patients must complete a telephone intake prior to first visit. |
| Where & When | On-Campus
September to April, daytime & evening appointments
Psychoeducational Research and Training Clinic (PRTC) Neville Scarfe Building 2125 Main Mall Vancouver, BC V6T 1Z4 Room 1100 |
| Services | Counselling by Counselling Psychology Master’s students in training, supervised by a registered on-site psychologist
Help with stress-management (work, home, school stress), anxiety, depression, school and relationship issues. Referrals to other services also available. |
| Cost | Free |
UBC Psychology Clinic |
| Website | |
| Contact | Phone: 604-822-3005
Email: clinic@psych.ubc.ca |
| Where & When | On-Campus
Mon -Fri: 8:30 am - 4:30 pm September to April
Douglas T. Kenny Building Room 1409A, 2136 West Mall |
| Services | Services for children and adults
Psychological assessments and treatments for adults, with treatments with cognitive-behavioural therapy (CBT), interpersonal therapy (IPT) and short-term psychodynamic therapy |
| Cost | Varied |
Mood Disorders Centre |
| Website | |
| Contact |
Phone: (604) 822-7512
Fax: (604) 822-7922
|
| Where & When | On-Campus
Monday-Friday 11am-7pm * Please check in at the Mood Disorders clinic reception desk
Djavad Mowafaghian Centre for Brain Health 2215 Wesbrook Mall
2nd Floor
Vancouver, BC
V6T 1Z3
|
| Services | Psychiatric program designed to diagnose and treat mood related disorders such as Bipolar Disorder, Depression and Seasonal Affective Disorder. |
| Cost | Varied |
New Westminster UBC Counselling Centre |
| Contact | Phone: (604) 525-6651 |
| Where & When | Off-Campus
September to June
821 – 8th Street New Westminster, BC V3M 3S9 (at New Westminster Secondary School) |
| Services | Jointly operated by UBC Counselling Psychology and the New Westminster School District
Provides counselling services for adults, children and youth Counselling by Counselling Psychology Master’s students in training, who receive direct supervision from university faculty |
| Cost | Free |
Adler Centre |
| Website | |
| Contact | Phone: (604) 742-1818
Email: apabc@adler.bc.ca |
| Where & When | Off-Campus
Mon to Fri: 9:00 AM – 9:00 PMSat: 9:00 AM – 6:00 PM * Individual counsellor’s schedules vary within this time frame
440 – 2184 West Broadway V6K 2E1 |
| Services | Non-profit counselling clinic and education site
Offer reduced-rate counselling services for families, individuals, couples, and businesses, as well as parenting education |
| Cost | Varied, reduced rates |
Family Services of Greater Vancouver |
| Website | |
| Contact | Phone: (604) 731-4951
Email: intake@fsgv.ca |
| Where & When | Off-Campus
Vancouver office: Counselling, Trauma and Victim Services 401 – 1638 E Broadway |
| Services | Not-for-profit organization that provides counselling for various issues including anxiety and/or depression, cross cultural family adjustment, and marital/relationship problems
Staff who can work with you in Cantonese, Korean, Mandarin, and Spanish |
| Cost | Various, based on household income |
UBC Mindfulness & Meditation |
| Website | |
| Contact | (See website) |
| Where & When | On- & Off-Campus Events
(See website for specific events) |
| Services | Hub for all mindfulness and meditation opportunities at UBC and several online resources, including drop-in classes, downloadable meditative recordings and meditative spaces at UBC |
| Cost | Varied |
QPR Suicide Prevention Training |
| Website | |
| Contact | QPR About and FAQ |
| Where & When | On-Campus
(See website for specific dates and times) |
| Services | Training to help students, staff and faculty recognize suicide warning signs, approach someone who may be at risk and persuade the person to seek help. |
| Cost | Free |
Sexual Violence Prevention and Response |
| Website | |
| Contact | Phone: (604) 822-1588
Email: gethelp@svpro.ubc.ca |
| Where & When | On-campus
Mon to Fri 8:30am-4:30pm
Orchard Commons |
| Services | Safe place for students who have experienced sexual assault, regardless of when or where it took place, to get the support they need.
All gender identities, expressions and sexualities are welcome. If you’ve been assaulted within the last 7 days, there is a special team of nurses at the hospital who can help you. You may need medical attention even if you don’t have visible signs of injury. If you have been drugged, choked, strangled or have difficulty breathing, swallowing or speaking, go to the nearest hospital immediately. Can help you find somewhere safe to stay, go with you to the hospital/police/court, arrange academic and workplace concessions, and explain your reporting options. |
| Cost | Free |
AMS Sexual Assault Support Centre (SASC) |
| Website | |
| Contact | Phone: (604) 827-5180
Email: sasc@ams.ubc.ca |
| Where & When | On-Campus Every day 8am-10pmAMS Nest, 6133 University Boulevard Room 3127 |
| Services | Crisis and emotional support for sexual assault survivors and their friends and family members.
Referrals to other services as needed. Services include Crisis and short-term emotional support, support groups, advocacy, education and outreach, community lending library, and a resource area. |
| Cost | Free |
Battered Women’s Support Services |
| Website | |
| Contact | Crisis Line: (604) 687-1867
Email: information@bwss.org |
| Where & When | Phone
Wednesdays: 10:00AM - 8:00 PM Other Weekdays: 10:00 AM - 5:00 PM |
| Services | Provide education, advocacy, and support services and work toward the elimination of violence from a feminist perspective that promotes equality for all women.
Services include a crisis and intake telephone line, counselling, support groups, and several programs tailored to specific groups (e.g., Indigenous Women’s Program; AWARE Program to help women find employment; LGBTQ2S and non-binary survivors of violence group; etc.) Full list |
| Cost | Free |
BC Alcohol and Drug Information and Referral Service (ADIRS) |
| Website | |
| Contact | Toll-free phone: 1 800-663-1441
Lower Mainland phone: (604) 660-9382 |
| Where & When | Phone
24/7 |
| Services | Provides free, confidential information and referral services to those in need of support with any kind of substance use issue (alcohol or other drugs).
Free, multilingual telephone assistance available 24 hours a day, 7 days a week. |
| Cost | Free |
Alcoholics Anonymous (AA) Vancouver |
| Website | |
| Contact | Phone: (604) 434-3933
Email: staff@vancouveraa.ca |
| Where & When | Various Locations
Meetings: Various (see meetings)
Office: Mon to Fri: 8:00AM - 6:30PM Sat to Sun: 9:30AM - 1:00PM 3457 Kingsway Vancouver, BC V5R 5L5 |
| Services | Holds meetings where members can share their experience, strength and hope with each other concerning their problems with alcohol and their experiences in recovery. |
| Cost | Free |
Please visit our Equity, Diversity & Inclusion page for information and resources related to these topics.
UBC Recreation |
| Website | |
| Contact | For fitness program and personal training inquiries: fitness.programs@ubc.ca
For intramural inquiries: (604) 822-6000 |
| Where & When | Varied (depends on program or service) |
| Services | Various recreational programs and activities available including:
|
| Cost | Varied |